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Privacy Policy
Last Updated: 9/3/2025
First Physical and Functional Rehabilitation respects your right to privacy and is committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website or engage via SMS communications.
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Information We Collect
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Personal Information: Your name, phone number, email address, and other details you voluntarily provide.
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Usage Data: Automatically collected information (such as IP address, browser type, and site activity).
We collect Device Information using the following technologies:
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“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
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“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
How We Use Information
We may use your information to:
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Provide services and manage appointments.
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Send appointment reminders, scheduling updates, and confirmations.
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Respond to inquiries.
Sharing of Information
We do not sell or rent your personal information. Information may be shared only with:
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Service Providers (e.g., IT or scheduling vendors) under confidentiality agreements.
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Legal Authorities if required by law.
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Business Transfers in case of mergers or acquisitions.
Important Note: No mobile opt-in or text message consent will be shared with third parties or affiliates.
Your Rights
You may request to access, update, or delete your personal data by contacting us at ap@firstphysical.com.
Data Security
We implement technical, administrative, and physical safeguards designed to protect your information. While no method of storage or transmission is completely secure, we are committed to maintaining the highest level of protection possible.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
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Mobile Terms of Service
Last Updated: 9/3/2025
By using our services, you agree to these Terms of Service.
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Use of Services
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You may only use our services for lawful purposes.
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Misuse of our systems or website is prohibited.
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We obtain consent via a SMS Contact Form located at the bottom of this page, or under the Contact tab on our homepage at "firstphysical.com".
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Message and data rates may apply, and message frequency may vary
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SMS/Text Messaging Terms
By consenting to FPFR’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of First Physical and Functional Rehabilitation through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (including appointment reminders, scheduling updates, confirmations, etc.). If you consent to receive conversational and informational SMS messages from First Physical and Functional Rehabilitation, you agree to receive such SMS from us.
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Reply STOP to opt-out.
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Reply HELP for help from our support team or if you would like additional assistance, contact us at ap@firstphysical.com.
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Message & data rates may apply.
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Messaging frequency may vary.
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We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice above or available at (https://www.firstphysical.com/).​
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We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
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You may opt-out of the Service at any time. Text the single keyword command STOP to opt-out and no further messages will be sent to your mobile device, unless initiated by you.
Important Note: Understand that you do not have to sign up for this program to receive services from us at any of our clinics, your participation in this program is completely optional and voluntary.
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Frequency Disclosure
Message frequency may vary depending on your appointment schedule, billing notifications, clinic updates, and other account-related factors.
Intellectual Property
All content, branding, and materials on our website are the property of First Physical and Functional Rehabilitation, Inc. and may not be used without permission.
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Limitation of Liability
We are not liable for indirect or incidental damages arising from use of our services.
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Governing Law
These Terms shall be governed by the laws of Hawaii.
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Updates
Please check this page intermittently as we may modify or cancel the Service or any of its features periodically or without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of our Service following the effective implementation of any such changes shall constitute your acceptance of such changes.
Want text updates from First Physical? Tap below to get started!
First Physical offers appointment reminders and updates by text to help you stay on track with your care. Giving consent is easy — just complete the SMS Contact Form under the Contact tab on our homepage at firstphysical.com or click the link below.
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Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at ap@firstphysical.com or by mail using the address provided: